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Say Goodbye to Complicated Payment Models

Pay only for the Service you use!

A straightforward user and usage-based payment structure that saves you from getting unnecessarily billed for services that you don’t intend to use. What makes things even better is that the price goes down as the usage goes up and this is why our voice, email and bulk SMS prices are highly affordable.

Essential
Annual Payment
23.29 Eur
user/month
billed at 348278.40 Eur
Usage fees apply
Monthly Payment
29 Eur
user/month
Usage fees apply
Custom
Annual Payment
63.20 Eur
user/month
billed at 948758.40 Eur
Usage fees apply
Monthly Payment
79 Eur
user/month
minimum 3 users
Usage fees apply
Show payments as:
monthly annual
Essential plan
Channels
- Email - Voice - SMS - Live chat - FB Messenger
Inbound traffic manager
- Automated request ticketing - Ticket categories and tags - Ticket status - Ticket merging and linking - Agent review - User and ticket imports/exports - User permissions - Ticket scheduling
SMS
- Tools to send SMS campaigns - Phone number auto-correction - Opt-out option - Campaign scheduling and possibility to send at intervals - Chat function - Number lookup
Email
- Tools to send email campaigns - Drag & drop email editor with predefined elements and email preview - Unsubscribe pages - Ready to use templates and template import - Anti-Spam control
Voice
- Inbound and outbound calls to landline, mobile phones or from app-to-app - Call management: forwarding, queuing, and routing - Default VOIP features, such as conference calling, voicemail and call history - IVR and its logic building tool with predefined steps - Hold music - Call recording - Call transcription - Text to speech - Click to call & Click to dial - Video calls with screen capture - Local number and shortcodes - Answering Machine detection - SIP trunking of existing client’s PBX - Number masking
Live chat and chatbots
- Live chat widget for website or app - Automated greetings - Message sneak-peek, with the possibility to see what users type before it is sent to the agent - Customisable bots - Automated FAQ - Predefined answers to common questions - Drag and drop sharing - Chat archives - Chat routing - Chat transcripts
Flow automation
- Drag and drop tool to set predefined, automated communication - Triggers from any channel could be used to trigger communication via other channels - Flows combine all channels - Flows combining customer support and marketing actions, and vice versa - API integration with client servers - Two-factor authentication flow - Notifications and alerts
Stats
- Inbound: number of requests, and their status, average time to resolution, and individual review for each agent - Outbound: sent, called, received, opened, answered, clicked, average price, and similar - User communication history, events, and tags - User segmentation using tags - Logs for actions with tickets - Possibility to download reports in .csv, .xlsx, and .pdf formats
Custom plan
All features of Essential, plus
+ SLA and compliance under customer needs + Integration with Zendesk, Oracle Responsys, Pipedrive, HubSpot, and Salesforce CRMs (for integration to other CRMs, additional fees may apply) + Custom interface of any tool + Key Account Manager to help with all questions + WhatsApp channel + Setting-up of custom automation flows based on client needs + Landing pages (50 Eur/h) + Message sneak-peek - with the possibility to see what users type before it is sent to the agent
Contact sales

Usage Pricing

Select country

SMS
Outbound SMS
0.026 Eur
Inbound SMS
Free
SMS - local number
Contact us
SMS local short code
Contact us
Number correction
Free
Two-way communication (Chat function)
Contact us
Voice
Outbound call
Contact us
Inbound call
Free on the app
Voice - local number
Contact us
Text to speech
Free
Call recording
Free
Call transcription
Free
Answering machine detection
Free
Number correction
Free
Email
Outbound email
0.0006 Eur
Inbound email
Free on the app
WhatsApp
WhatsApp number
From 50 Eur per month