Why You Should Use Text to Speech?
By introducing text to speech on your website, you will instantly increase the accessibility to your site and the services you provide. This assistive technology gives you another way for people to consume your content, and it’s a great way to get a head-start over your competition. By having audible content, you can boost the presence of your site, and make it accessible to people with literacy issues, visual impairments, disabilities, non-native speakers, and international clientele. Audible content makes you and your information more accessible. It can also be translated into the most popular languages, helping to give your business a truly global audience.
Less Workload for Call Center Agents
Introducing text to voice in your business can significantly reduce the inbound workload for your customer support and call center agents. With more people being able to be served online, this decreases demand on your team and reduces the workload placed on agents in their daily roles.
An increasing number of people are now using Text to Speech technology to help them become more productive while mobile. Imagine being able to get an important company update or any other type of information read out to you while you are driving, running, or any other such type of activity. It reduces the need to stockpile work for when you get home or back to the office, and can help you be more responsive while mobile.